Optimal client interactions with your Smartasist AI chatbot

Ki chatbots change the way companies communicate with their customers. For companies of electronic and online commerce and in particular SMEs, chatbots offer a pläthora of advantages:

• Rum around the clock availability: Never miss the customer's request, no matter the time. For example, an online store in Switzerland, which is also sold internationally, can serve customers from different time zones thanks to its Ki chatbots. When a customer in Australia asked questions about a product at midnight, the chatbot immediately gives an answer without a human employee being involved at the moment. This increases customer satisfaction and allows the company to increase sales without additional personnel costs.

• Save, save, save: Talk to the operating costs at least absolute by editing thousands of requests at the same time. Smart chatbots relieve your employees routine tasks and allow you to focus on more precious activities. Using this technology, you can use your team more effectively and more precisely, which leads to a global more intelligent work.

• Customer satisfaction at a new level: With quick responses and personalized interactions, increased satisfaction and customer loyalty are guaranteed. However, personalization should not be limited to the current cat. Your chatbot can recognize the name, purchases and previous preferences of the customer and pronounce personalized products recommendations according to this. This not only increases customer satisfaction because it feels understood, but also increases the probability of additional purchase.

At Enso AI, we are counting on the latest technologies to develop smart chatbots that learn and develop permanently. Our Smartassist chatbots aggregate, sort, structure and combine the data you provide and knowledge to provide precise and useful responses. Our development team easily integrates these chatbots and with a minimum of efforts in their existing systems. In addition, we offer you the possibility of choosing between autonomy conceptions or our models in order to ensure optimal adaptation to your market design.

Chatbot technology is a change of game for your business. Here are some proven practices that allow you to start more easily:

• Each start is small: Start with a pilot project and feel step by step in this new area. A pilot project allows you to tackle you slowly and carefully and collect precious comments.

• Continuous optimization: Update and train your cat bot regularly to always provide the latest information and always ensure the best performance.

• User user design: Make sure that the cat's bot interface is intuitive and easy to navigate for your customers.

• Monitor and analyze: With a sophisticated analysis system, you can continue the services of your chatbot and thus make improvements according to the facts.

Did you know that companies can automatically respond to 80% of routine requests using Ki chatbots? It saves you a lot of time and costs. According to a juniper research study, companies will save more than $ 8 billion using chatbots by 2022.

According to Gartner, more than 60% of companies around the world have integrated Ki chatbots into their customer service by 2023. These companies had an average cost reduction of 30% in the field of customer service. In addition, an survey showed that 85% of customers who interact with chatbots were satisfied with the support received.

Do you want to improve your client's interactions? Our Smartasian experts are ready to help you!

In a consultation, our experts analyze their current trade processes with you and identify the areas in which a Ki chatbot can increase efficiency. We are developing an autumn solution specially adapted to the needs of your business and you support throughout the implementation process.

Book your free consultation now and discover with us how smart chatbots can bring your business to the next level.