At a time when knowledge has become the most precious good in businesses, the systematic transfer of knowledge becomes more and more important. If Keep the knowledge of retirement experts Organize new employees or establish best practices in the team – the right methods decide on success or failure when transmitting how.
But what methods of knowledge transfer are suitable for what application? How can they be implemented specifically? In our series, we present six clusters of proven methods and use examples of concrete to show how you can use them profitably in your business.
From classic mentoring programs to innovative digital learning formats, including agile knowledge management tools – get the advantages and disadvantages of each method and discover what is important in successful implementation.
Mentoring and coaching
An experienced expert (mentor) transmits knowledge to a less experienced employee (mentoré). Coaching focuses on the development of certain skills through targeted comments.
-
Custom -made individually
-
Build a relationship of trust
-
Long -term development perspective
-
Combines professional and personal growth
-
Flexible adaptation to learning speed
-
Consumer of time for both parties
-
According to the chemistry between mentor and mentored
-
Risk of relief too strong by a single mentor
-
High costs for external coaching
-
Limited scalability
Work shade
An employee accompanies another in his daily work to learn processes and practices.
-
Practical overview of work processes
-
Direct learning in the real example
-
Recognize implicit knowledge
-
Networking opportunities
-
Obstacle to the low entrance
-
Can be perceived as boring
-
Time required for the accompanied employee
-
Not all activities are suitable for observation
-
Limited depth of knowledge transfer
-
Dependence on the up -to -date day company
PAIR PROGRAMMING
Two people work together on a task, for example B. During programming to share knowledge in real time.
-
Direct exchange of real -time knowledge
-
Higher code quality through four eyes
-
Quick feedback
-
Promotion of teamwork
-
Reduction of training times
-
Hearing resources (two employees per task)
-
Requires good communication skills
-
Different work pens can be frustrated
-
Not adapted to all types of personality
Workshops and seminars
Interactive events in which knowledge is transmitted by discussions, group work and presentations.
-
Reach many participants at the same time
-
Interactive exchange in the group
-
Structured knowledge transfer
-
Networking opportunities
-
High preparation effort
-
Different previous knowledge of participants
-
Minor coordination for large groups
-
Not all content is suitable in format
Exchange of experiences
Regular meetings (for example, community of practice), in which experts share knowledge and best practices.
-
Organic knowledge flow
-
Promotion of corporate culture
-
Low threshold access
-
Continuous learning process
-
Cross exchange
-
Unstructured knowledge transfer
-
Quality according to participants
-
Time required for regular meetings
-
Difficult success measurement
-
Risk of “coffee gossip”
Why is the transfer of personal knowledge important?
The personal transfer of knowledge plays a central role in the world of modern business because it goes far beyond the simple mediation of specialized information. In direct personal exchange, a base of confidence creates which also allows you to share sensitive experiences and knowledge. This level of confidence is particularly important when it comes to learning errors or mastering critical situations.
An important advantage is the transmission of implicit knowledge – these experiences, tips and tips that are difficult to capture in documents or presentations. Thanks to direct cooperation, employees can see how experienced colleagues approach challenges, how they make decisions and how they react in different situations.
The personal transfer of knowledge is particularly precious in the following situations:
-
For complex tasks that require a lot of experience
-
When you familiarize new employees in sensitive divisions
-
In crisis situations that require action based on rapid experience
-
When you put the management stations back
-
When it comes to transmitting networks and relationships
Personal Exchange also promotes cooperation in the team and strengthens the meaning of the community. Employees develop a more in -depth understanding of their colleagues and learn to communicate more effectively. This creates a culture of mutual learning, in which the exchange of knowledge is understood as a natural element of daily work.